1 hour ticket response
ServersINFO.com’s team of customer service technicians is specialized in offering rapid answers to all your queries. We’ll review your customer support ticket the instant it is received and will reply back to you with a solution to the problem within less than one hour after the technical support ticket submission. Actually, our average tech support ticket response time is 20 minutes.
A Premium–Quality Client Care Service
Each member of our customer care staff has several years of experience in the shared hosting packages arena and the vast majority of them have worked for us for at least five years. They all are ready to answer all your questions in the most efficient manner possible.
An Easy–to–Browse Help Center
To help you find a quick hint on how you can use a given service, we have implemented a really user–friendly Help section in the Web Control Panel. You can browse through an extensive selection of web hosting account administration articles and website administration articles, have a glimpse at our F.A.Q. section or check out our educational video tutorials.