A 99.9% Server Uptime
The principal benefit of building your own shared hosting platform is that you do not need to be worried about compatibility – you configure a given set of software apps in such a manner as to work with a specific set of hardware elements. The final outcome is something even more stable and dependable, as there are much less possible risks of failure. We have built our cloud hosting platform using proven hardware parts together with a seriously customized version of Security–Enhanced Linux so as to set up a totally safe home for your personal web sites.
For this reason, with all our shared hosting packages packages we offer a 99.9% server uptime guarantee. This uptime guarantee is available in all our datacenters.
A 99.9% Network Uptime
When you develop your own cloud hosting platform, it is important that you also build your own network architecture. This is the reason why we set up a custom–configured internal network in each one of our datacenters. Relying on premium–quality Juniper routers and switches, our internal network allows for extremely fast data transfer speeds and is fully redundant.
As a result, you will take advantage of a 99.9% network uptime in our USA data center, in our UK data center, in our data center Finland, in our Eastern Europe data center as well as in our Australian data center, regardless of which web hosting plan you’ve picked.
A 30–Day Money–Back Guarantee
Despite the fact that we have done everything to minimize all possible risks with our cloud hosting plans and despite the fact that our company provides excellent support, there are instances when the customer is simply not happy with what we offer. Or he needs to switch to a more powerful hosting solution, such as a virtual private server or even a dedicated hosting server.
That is why we offer a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you are not satisfied, you will receive a full refund.
24/7 Technical Support
If you operate a hosting firm, your technical engineers are of prime importance. This is the reason why we have meticulously hand–picked a highly trained group of technical support engineers, each with lots of years of experience behind his back. With their help, we offer 24x7 support with each of our web hosting packages.
And not only that, our company offers a 1–hour response time guarantee. All tech support inquiries are responded to in less than an hour and our average ticket response time is just twenty minutes!