Service Uptime Guarantee in Shared Hosting
Our shared hosting packages include a 99.9% service uptime warranty. We can achieve that by using a cutting-edge cloud hosting platform in which each individual service (files, e-mails, databases, and so on.) has its own cluster of servers. We do not run everything on one machine as most providers do, so we have virtually got rid of the downtime of any service and even in peak times we can balance the load between servers for the very best possible performance of your websites. If one server fails, the other ones within the cluster will take over in order to guarantee the continuous work of the Internet sites. To protect yourself from infrastructural challenges, our web server facilities use powerful diesel backup generators and a number of independent Internet providers as to make certain that targeted traffic will be able to reach your internet sites no matter what. We also have a team of skilled professionals tracking the servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Hosting
Our semi-dedicated server packages include a 99.9% uptime guarantee. In fact, you'll not detect any downtime or service disruptions at all because of the fact that we employ a groundbreaking cloud platform and rather than managing everything on one web server like most companies do, we have independent clusters of servers that manage each and every service - files, e-mails, CP, databases, etcetera. We've got a custom load-balancing system, so our website hosting service is considerably more stable compared with what you'd ordinarily find available. To make sure that nothing will disturb the work of your sites, our web server facilities have diesel powered backup generators and a few separate Internet providers. We also have software and hardware firewalls to stop DDoS attacks and professionals keeping track of the servers 24/7 to sort out any software issue that may appear.
Service Uptime Guarantee in VPS
If you get a Virtual Private Server from us, we warrant that the physical server your account is created on will be operational at least 99.9% of the time. While we are not able to control what you’ll do with the VPS and what you install on it, we will make certain that the main server will work 24/7 without any interruptions. Our facilities have several Internet providers as well as backup power generators to guarantee the uninterrupted work of all servers placed there. When there is a problem with any virtual server on the physical one, we've got a crew of qualified professionals to resolve it in a very timely manner and to make sure that the other virtual private server accounts on that server aren't going to be affected. We use only new, meticulously tested hardware components for all of the servers where new virtual accounts are created.
Service Uptime Guarantee in Dedicated Hosting
If you buy a dedicated server through our company, we guarantee that it's going to be working at least 99.9% of the time. In the first place, your website hosting server is going to be designed with new and thoroughly tested hardware components and we will not make any compromises about it. Our data center in downtown Chicago offers powerful diesel backup generators, so in the case of an outage your hosting server will still be operational and with many redundant Internet service providers, your Internet sites are going to be accessible if there is any connection issue. In case of any unexpected conditions, we have qualified system administrators which monitor all web servers constantly and they can take action promptly to eliminate the issue in a very timely manner. Last but not least, our servers have software and hardware firewalls to stop the unwelcome traffic in the case of a DDoS attack.