Q: What does the web site migration service include? Will my site be secure?
A: The website migration service provided by ServersINFO.com is totally free and involves transferring all your website files, databases and emails from your current web hosting provider to your new hosting account with us. We’ll also modify all the configuration settings needed for your web sites to be completely operational on our leading–edge cloud hosting platform.Our technicians are completely capable of transferring any sort of web site. With years of experience in the industry, they’re well–versed in the specificities of our web hosting platform, our Control Panel as well as all other widely used Control Panels. For them, moving a custom–made web application with numerous custom libraries is as elementary as transferring a simple WordPress weblog.
Q: How much time will it take for my website to be moved to your platform?
A: We try to perform all website migrations as fast as possible. Nonetheless, we do not have a set time frame for web site migrations. There are several factors that you need to take into consideration – the mere size of your site and the workload of our web site migration team, etc. We always try to implement each migration in less than 48 hours. With less sizeable websites, our staff typically manages to finish within 24 hours.
Q: What data will I have to give to your Website Migration Department?
A: We will require the login information for your current hosting provider’s Control Panel and the site’s name (domain name).
Q: I give you access to sensitive data. How can I be sure that you won’t abuse it?
Q: Will there be any downtime for my web site?
A: While we transfer your website, it will be available both in your hosting account with us and in your account with your former hosting provider. When the migration is over, we’ll make certain that everything is working properly and that the integrity of your data is not compromised before notifying you that the migration is completed. After that, we’ll tell you how to transfer the domain name to your web hosting account with us and how to modify the DNS resource records.
Q: Will my present hosting provider know that I am leaving them?
A: While we migrate your content, your hosting provider won’t be aware of the migration at all. We will never get in touch with them in any way.
Q: Which web hosting platforms do you support?
A: We can transfer your website from any hosting provider or any Linux–based hosting platform given that we can access the Control Panel and there is FTP access available.The only sites that we cannot transfer are the ones based on closed–source software applications such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.